We ask that people booking a golf simulator are competent at playing golf and
understand the general rules and etiquette of golf. Anyone booking a prepaid
session who has never played before, may be asked to vacate the premises without
any refunds. The lead booker is completely responsible for the people participating
in their booking and will be fully liable for any damages caused.
Children up to the age of 16 must be accompanied by an adult. It is the adults
responsibility for the child at all times whilst on the premises.
All golf equipment and golf shoes/trainers must be clean and free from any dirt and
debris.

Liability
1. The Golf Den Ltd cannot accept any liability for accidents, injury, or
misadventure. Simulator users are responsible for making their own
insurance agreements in respect of any injuries suffered or caused to them,
or caused by them to any third party.
2. The Golf Den Ltd cannot accept any responsibility for the loss of or damage
to property belonging to any golf customers.
3. The Golf Den Ltd cannot accept any liability for stray shots and/or bounce
backs that may or may not occur from time to time.

Safeguarding
ï‚· Extra care must be taken when swinging golf clubs and ensure other people
are a safe distance away before playing your shot.
ï‚· Keep all swings within the bay and on the golf mat only and that only one
person is swinging a club at any one time.
ï‚· Be mindful of potential bounce back of the balls after they have been hit.

Refunds and Rescheduling
Once you have booked a prepaid appointment with us, it means that we have
reserved that time in our booking calendar exclusively for you. If you cancel your
appointment less than 48 hours before it is scheduled to take place, you will not,
under any circumstances be entitled to a refund. If you want to cancel or reschedule
your booking you can do this without penalty, as long as you make this request
sooner than 48 hours before it is scheduled to take place. 

Players should arrive at least 5-10 minutes early in order to provide you with
enough time to get changed and get ready for your time slot. We want all
players to be able to get their round started on time.

Golf balls will be provided to ensure protection of screen condition.
Your welcome to use your own golf balls, as long as they are brand new and have NO pen markings.

NO GOLF CLUBS ARE SUPPLIED, MUST BRING YOUR OWN CLUBS OR SHARE.